I. Experience
Professional journey and achievements
Project Manager
Stori Card / MX / Sep 2024 - Present
Currently working as Project Manager in a full-time role.
Software Engineer I
Stori Card / MX / Jul 2024 - Present
Part-time role as Software Engineer.
Project Analyst
Stori Card / MX / Nov 2022 - Jul 2024
Worked as Project Analyst in a full-time capacity.
Associate Product Manager
Konfío / MX Remote / Sep 2021 - Sep 2022
Leveraged data to improve products in the go-to-market and implementation phases, analyzed customer feedback and sales data to identify areas for improvement, and worked with cross-functional teams to implement changes. Assisted with the launch of two new products. Developed a deep understanding of product management and a passion for driving business success through innovation.
Sales Operations Specialist
Konfío / MX Remote / Dec 2020 - Aug 2021
Provided training for internal new hires and BPOs, conducted analysis on sales performance, developed and delivered training programs to improve the sales skills of the company and analyzed sales data to identify areas for improvement. Developed a deep understanding of sales operations and a passion for using data to drive performance improvements.
Customer Success Analyst
Gestionix (Acquired by Konfio) / MX Remote / Sep 2019 - Dec 2020
Successfully led end-to-end implementation of ERP system to different businesses in Mexico. Developed understanding of software implementation process and importance of customer satisfaction in driving business success.
Sales Specialist
Specialized Bicycle Components / MX / Apr 2018 - Aug 2019
Trained store employees, managed events, and implemented new sales tools to support retail success. Developed strong communication and leadership skills, as well as a deep understanding of the retail sales environment.
Mechanical Technician
Specialized Bicycle Components / MX / Sep 2017 - Apr 2018
Honed problem-solving skills by tackling complex repair and maintenance issues with a methodical and analytical mindset. Developed a keen eye for detail and a passion for delivering high-quality work on time and within budget.